Industries

Backhaul

Transportation & Logistics. The return leg of a freight trip, ideally with cargo. Filling backhauls is the most direct way to kill empty miles and turn a one-way route into a round-trip economic.

Where this fits

Vertical-specific patterns shared by the operators Nash serves. BOPIS, click-and-collect, cold chain, ship-from-store, catering windows, multi-marketplace. Each carries operational nuance that Nash absorbs without forcing the operation to bend to the software.

Related terms

Lane: Transportation & Logistics. A recurring origin-to-destination route in freight. Carriers price and contract by lane (e.g., LA to Chicago); the same lane can carry very different rates depending on direction, season, and current capacity.
Empty miles: Transportation & Logistics. Distance driven without cargo. The single biggest source of preventable cost waste in trucking. Industry average runs 15-25%; the right dispatch logic compresses it.
Chain of custody: Pharma, healthcare, age-restricted goods. Documented, signed-off handoffs that prove a controlled item moved through verified hands at every step. Required for prescriptions, lab samples, alcohol, tobacco, and high-value freight.
Service window: Field services, B2B. The scheduled arrival window a customer is given (e.g., between 1pm and 3pm Tuesday). The narrower the window, the more pressure on dispatch precision and the more painful a missed slot.
Ship-from-store: Retail. Using a retail store's existing inventory as a fulfillment node for online orders. Turns excess store stock into same-day delivery capacity and shortens the last-mile leg from a regional DC to the customer.